Set Up Vouchers for Shop, Floorplan, and Bookings

This guide walks you through setting up vouchers in the Organiser Portal so that discounts apply to Shop items, Bookings, or the Floorplan. Ensure you have access to System Settings. You’ll open Discount Voucher Management, add a voucher, set its value and validity, and choose the target area. The result is a voucher ready for use in the selected section.

Estimated time: 5–8 minutes.

Tip: Prepare target dates and confirm whether the voucher is percentage-based or absolute.

Step-by-Step Quick Guide

- Open the Organiser Portal and go to System Settings.

- Select Discount Voucher Management.

- Click + Add Voucher.

- Enter the Name.

- Choose Percentage or Absolute and enter the Value.

- Set the Validity start and end dates.

- Open Applicable to and select Shop item, Booking, or Floorplan.

- If Shop item, select the Shop.

- Optionally set Quantity.

- Click Add to create the voucher.

- Confirm the voucher appears in the list.

Common Mistakes & Fixes

- Opened the wrong area → Go to System Settings > Discount Voucher Management.

- Left required fields empty → Fill Name, Value, Validity dates, and Applicable to. Add Shop if targeting Shop items.

- Wrong date format → Use date pickers to ensure valid dates.

- Missing permissions → Request System Settings access from your admin.

- Voucher not visible → Confirm it was created successfully and matches the intended area.

FAQ

Q: Where do I find the vouchers area?

A: Go to System Settings, then select Discount Voucher Management.

Q: Which fields are required?

A: Name, Value, Validity start and end, and Applicable to. Shop is required when targeting Shop items.

Q: Can I change a voucher later?

A: Yes. Open the voucher, click Edit, update fields, and save.

Q: What if creation fails?

A: Fix highlighted validation errors, then click Add again.

Q: Who can set up vouchers?

A: Users with organiser access to System Settings.