Set Base Image as Background in Floorplan

This guide walks you through setting a base image in the Floorplan view so that the image appears as the background. You’ll need an existing event with Floorplan access and edit rights. You will open the Floorplan area, choose the desired plan, set the base image, position it, and save. The result is a visible background image in the Floorplan URL.

Estimated duration: 2–5 minutes.

Tip: keep the image’s aspect ratio consistent with the venue layout, and save after each major change.

Step-by-Step Quick Text Guide

1. Open the Exhibition area and select Floorplan.

2. Choose the target floorplan from the selector panel.

3. Open Main Controls on the right side.

4. Click Base Image.

5. Upload or pick the base image from existing files. PNG or JPG for the best results

6. Adjust size, position, and rotation for proper alignment.

7. Click Save.

8. Open the Floorplan URL to verify the background.

Common Mistakes & Fixes

Opened the wrong area → Ensure you are in the Floorplan view, not another section.

Left Base Image empty → Upload or select an image before saving.

Did not click Save → Always click Save after aligning the image.

Plan looks misaligned → Adjust Rotation, Width, or Height to match the layout.

Missing edit rights → Confirm you have Floorplan edit permissions for the event.

Background not visible → Check layer visibility and ensure the floorplan is set to display.

FAQ

Q: Where can I find the Floorplan area?

A: In the Exhibition area, select Floorplan.

Q: Which field is required?

A: Only Base Image is required to display a background.

Q: Can I change the image later?

A: Yes. Open Base Image, upload a new file, realign, and click Save.

Q: What if the background doesn’t update?

A: Reopen Main Controls, click Save again, and reload the Floorplan URL.

Q: Who can set the base image?

A: Users with Floorplan edit rights for the event.